Terms & Conditions

Payment terms

A provisional booking can be made by phone or email and held for a couple days, to give you time to organise your flights. To secure your booking, we ask for a 30% deposit. The balance is due upon arrival. In the case of last minute bookings (less than 6 weeks ahead) 100% payment is required with the booking.In case of any ‘accidental damages’ At the discretion of the owners, a deposit of 100 euro is applicable to guests staying for 2 or more days, it will be refunded or returned on departure, subject to the booking terms and conditions.

Pets

No pets are allowed.

Smoking

No smoking (fires or candles) in any part of the apartments.

Cancellations

For 2-7 night bookings the 30% cancellation fee applies from 4 weeks prior to your booking date and is only refundable if the property is re-let for the same period. Bookings made within 2 weeks of the booking date cannot be refunded and are subject to a 100% cancellation fee.For 8 nights or more a 50% cancellation fee applies from 6 weeks prior to your booking date and is also only refundable if the property is re-let for the same period.

Liabilities

If for any reason, beyond our control, the property is not available on the date booked, all charges paid in advance will be refundable in full. In this case, there shall be no further claim against the owners either for the booking or any associated costs as a result of the cancellation.

Accidental Damage and No Smoking Rule

Guests must leave the property clean and in good order and will be responsible for any breakages, loss or damage. The owner shall be entitled to charge for the cost of remedying any breach of these obligations. Smoking in the apartments is strictly forbidden. Also, no lighting of candles is permitted in the apartments.

Legal

The contract between you and us is governed by the law of Greece and we both agree that any dispute, matter or other issue that arises between us will be dealt with by the Courts of Greece.

General

You may not transfer your Booking or any rights and responsibilities under these Booking Terms & Conditions to any other person, without our prior written consent.

Issues beyond our control

Every effort will be made to ensure the standard described for the property and all items of equipment described and supplied by the owners are in good working order. However, no guarantee is given, nor liability accepted, if any breakdown occurs that is beyond our control, or there are power failures, or temporary failure to the utilities, due to the weather or actions that are also beyond our control. Repairs, and restoration of utilities will always be effected as soon as possible.The owners, their employees and agents of Alexandra Natalia Aparthotel shall not be liable to any person for any personal injury, loss of, or damage to property, however caused or sustained. Alexandra Natalia Aparthotel is insured with Alpha Insurance and they will make the final decision, in association with the relevant Greek laws applicable at the time should any of the above unfortunately occur.

Bookings and Contact Details

To enquire about availability please email, complete the below contact form, or telephone:

Μ.: +30 6944 760909 (All year round)

T.: +30 26610 53726 (June-August)

F.: +30 26610 44152 (All year round)


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